Privacy Policy
🔒 Our Commitment: SmartScan is built by security professionals who understand the sensitivity of forensic data. We collect only what's necessary, encrypt everything, and delete data promptly. Your privacy is not just a policy—it's our core value.
1. Who We Are
SECURE PATH LTD ("we", "us", "our") operates the SmartScan forensic spyware detection platform
at smartscan.securepath.es.
| Detail | Information |
|---|---|
| Company Name | Secure Path Ltd |
| Registration | England & Wales |
| Data Protection Officer | dpo@securepath.biz |
| ICO Registration | ZB123456 (pending) |
2. Data We Collect
2.1 Account Data
When you register, we collect:
- Email address - For account identification and communication
- Name - For personalization and reports
- Organization (optional) - For enterprise features
- Password - Stored as bcrypt hash, never in plaintext
2.2 Analysis Data (PCAP Files)
⚠️ Important: PCAP files may contain sensitive network traffic. We analyze them for spyware indicators only. We do NOT access, store, or analyze payload content beyond what's necessary for threat detection.
- PCAP/PCAPNG files - Uploaded for analysis
- Metadata - File size, upload timestamp, analysis duration
- Results - Detected threats, confidence scores, IOCs
2.3 Technical Data
- IP address - For security and abuse prevention
- Browser/device info - User-Agent for compatibility
- Access logs - Timestamps of platform usage
2.4 Data We Do NOT Collect
- ❌ Payment card details (processed by Stripe)
- ❌ Social media profiles
- ❌ Location tracking beyond IP geolocation
- ❌ Content of communications in PCAP files
3. How We Use Your Data
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Provide analysis service | PCAP files, account data | Contract performance |
| Generate forensic reports | Analysis results, metadata | Contract performance |
| Account management | Email, password hash | Contract performance |
| Security monitoring | IP, access logs | Legitimate interest |
| Service improvement | Anonymized usage stats | Legitimate interest |
| Legal compliance | All relevant data | Legal obligation |
4. Legal Basis for Processing (GDPR)
We process your data under the following legal bases:
- Contract Performance (Art. 6(1)(b)) - Necessary to provide the service you requested
- Legitimate Interest (Art. 6(1)(f)) - Security, fraud prevention, service improvement
- Legal Obligation (Art. 6(1)(c)) - Compliance with law enforcement requests, tax records
- Consent (Art. 6(1)(a)) - Marketing emails (opt-in only)
5. Data Retention
| Data Type | Retention Period | Deletion Method |
|---|---|---|
| PCAP files (Free tier) | 24 hours after analysis | Secure overwrite (DoD 5220.22-M) |
| PCAP files (Professional) | 30 days (configurable) | Secure overwrite |
| PCAP files (Enterprise) | 90 days (configurable) | Secure overwrite |
| Analysis reports | 1 year or account deletion | Database deletion |
| Account data | Until account deletion + 30 days | Database deletion |
| Access logs | 90 days | Automatic rotation |
🗑️ Immediate Deletion Option: Enterprise customers can request immediate deletion of PCAP files after analysis completion. A deletion certificate is provided for chain of custody documentation.
6. Data Security
We implement industry-leading security measures:
6.1 Encryption
- In Transit: TLS 1.3 for all connections
- At Rest: AES-256 encryption for stored files
- Passwords: bcrypt with cost factor 12
6.2 Infrastructure
- ISO 27001 certified data centers (EU)
- Air-gapped analysis environments
- No third-party cloud storage for PCAP files
- Regular penetration testing
6.3 Access Control
- Role-based access control (RBAC)
- Multi-factor authentication available
- Employee access logged and audited
- Background checks for all staff
7. Your Rights (GDPR)
Under GDPR, you have the following rights:
| Right | Description | How to Exercise |
|---|---|---|
| Access | Request a copy of your data | Account settings or email DPO |
| Rectification | Correct inaccurate data | Account settings |
| Erasure | Delete your account and data | Account settings or email DPO |
| Portability | Export your data in machine-readable format | Account settings (JSON export) |
| Restriction | Limit how we process your data | Email DPO |
| Objection | Object to processing based on legitimate interest | Email DPO |
| Withdraw Consent | Withdraw marketing consent anytime | Unsubscribe link or account settings |
To exercise your rights, contact: dpo@securepath.biz
We respond within 30 days as required by GDPR.
8. International Data Transfers
Your data is processed in the European Union. If transfer outside the EU is necessary:
- We use Standard Contractual Clauses (SCCs)
- We verify adequacy decisions where applicable
- We apply supplementary measures as per EDPB guidance
9. Cookies & Tracking
We use minimal cookies:
| Cookie | Purpose | Duration | Type |
|---|---|---|---|
session_id |
Authentication | Session | Essential |
csrf_token |
Security | Session | Essential |
preferences |
UI settings | 1 year | Functional |
We do NOT use:
- ❌ Google Analytics
- ❌ Facebook Pixel
- ❌ Third-party advertising trackers
- ❌ Cross-site tracking
10. Third-Party Services
We share data with these processors:
| Service | Purpose | Data Shared | Location |
|---|---|---|---|
| Auth0 | Authentication | Email, password hash | EU (Frankfurt) |
| Stripe | Payments | Billing info (not cards) | EU |
| Cloudflare | CDN/Security | IP, requests | Global (EU primary) |
| SendGrid | Email delivery | Email address | EU |
All processors are GDPR compliant with Data Processing Agreements in place.
11. Children's Privacy
SmartScan is not intended for individuals under 18. We do not knowingly collect data from children. If you believe a child has provided us data, contact us immediately.
12. Policy Changes
We may update this policy to reflect:
- New features or services
- Legal or regulatory changes
- Security improvements
Material changes will be notified via email 30 days before taking effect. Continued use after changes constitutes acceptance.
13. Contact Us
Data Protection Officer
Email: dpo@securepath.biz
Response time: 30 days maximum
General Inquiries
Email: privacy@securepath.biz
Supervisory Authority
If unsatisfied with our response, you may lodge a complaint with:
Information Commissioner's Office (ICO)
https://ico.org.uk/make-a-complaint/
© 2024-2026 Secure Path Ltd. All rights reserved.
This privacy policy is provided for informational purposes and does not constitute legal advice.